Pricing on ExusTrans – Transparent and Automated Transport Costs
In this guide, you will learn how each pricing model works, how the 20% commission is applied, and how carriers must calculate prices correctly when negotiating in chat to avoid profit loss.
🚀 Express Delivery – Google Maps Calculated Price
Express Delivery uses automatic route calculation based on Google Maps distance and estimated driving time. The system analyzes distance, route type, and standard transport costs to generate a recommended transport price instantly.
- ✅ Automatic distance calculation
- ⏱️ Estimated time and route optimization
- 📊 Market-based pricing logic
- 👁️ Instant price visibility for customers
- ⚡ Faster order acceptance
This model is ideal for urgent deliveries, long-distance transport, and standard cargo shipments where quick booking is important.
💰 Fixed Price – Customer-Defined Pricing
With Fixed Price orders, customers manually define the transport price when publishing the order. This option is useful when customers already know the market rate or work with preferred carriers.
- 💰 Full budget control
- 🏷️ Price set by the customer
- 🤝 Carriers can accept or negotiate
- 💬 Transparent chat-based negotiation
Carriers can propose changes in chat, including additional costs such as tolls, waiting time, or fuel surcharges.
🚚 Distribution Transport – Multi-Stop Pricing
For Distribution orders, ExusTrans does not automatically calculate routes or optimize stops. Instead, the customer manually defines all pricing parameters based on their logistics plan. The customer enters the number of stops, total distance, estimated driving time, rate per kilometer, rate per hour, and rate per stop. The final transport price is calculated based on these values.
- 📍 Customer defines number of stops
- 🗺️ Customer enters total route distance
- ⏱️ Customer provides estimated driving time
- 💶 Rates per kilometer, hour, and stop
- 🧮 Final price calculated from entered data
This pricing model is ideal for warehouse distribution, retail supply chains, and regional logistics networks.
🔁 Automatic 20% Platform Commission
ExusTrans applies a fixed 20% platform commission to every order. This fee supports platform infrastructure, security, payment processing, development, and customer support.
⚠️ IMPORTANT: Carriers and drivers always see prices automatically reduced by 20% compared to the customer price. The visible carrier price already excludes the platform commission.
Example Calculation
- 💰 Customer price: €1,000
- 📉 Carrier view (automatic): €800
- 🏢 Platform commission: €200 (20%)
💬 Price Negotiation in Chat – Critical Rule for Carriers
When negotiating in chat, carriers must always calculate the gross customer price, not only their desired net income.
- ⚠️ Always include the 20% platform commission
- 🧮 Calculate your real earnings before sending offers
- 🚫 Never negotiate based only on net income
- 📈 Protect your profit margin on every order
📊 Correct Calculation Example
- 🎯 Target net income: €900
- ➕ Platform commission (20%): €180
- 💰 Customer price to propose: €1,080
- ❌ Wrong offer in chat: €900
- 📉 Real payout after commission: €720
- ⚠️ Loss caused by miscalculation: €180
Handling Additional Costs (No 20% Commission)
Additional costs such as tolls, ferry fees, waiting time, customs delays, or special services can be proposed in chat. These extra costs are paid directly to the carrier and are not subject to the 20% ExusTrans commission.
- ✅ Extra costs are 100% paid to the carrier
- 🚫 No 20% platform fee on additional costs
- 📄 Fully documented in chat and invoice
- 🔍 Visible to both customer and carrier
- ➕ Carrier proposes extra cost in chat
- 👀 Customer reviews the proposal
- ✅ Customer accepts or declines
- 🔄 Total price updates automatically
🚚 Best Practices for Carriers
- 🧮 Always calculate gross price including 20%
- ⛽ Include fuel, tolls, and operational costs
- 🚫 Never negotiate based only on net income
- 📊 Track your profit margin on every order
- 🔎 Review distribution data before accepting
Frequently Asked Questions (FAQ)
How is the Express Delivery price calculated?
Express Delivery prices are calculated automatically using Google Maps distance and estimated driving time. The system applies standard transport rates to generate a fair market price instantly.
Why do carriers see prices that are 20% lower?
ExusTrans applies a fixed 20% platform commission. Carriers and drivers see prices after this commission is deducted, so their displayed price already reflects their net payout.
Do additional costs include the 20% commission?
No. Additional costs such as tolls, ferry fees, waiting time, or special services are paid 100% to the carrier and are not subject to the 20% platform commission.
How is the price calculated for Distribution orders?
For Distribution orders, customers manually enter the number of stops, total distance, estimated driving time, and rates per kilometer, hour, and stop. The final price is calculated from these values.
Can carriers change the price after accepting an order?
Yes. Carriers can propose price changes or additional costs in chat. All changes must be approved by the customer before they become final.
What happens if a carrier forgets to include the 20% commission?
If a carrier negotiates only based on net income and forgets to include the 20% commission, their final payout will be lower. Carriers are responsible for calculating the correct gross customer price.
Are all price changes documented?
Yes. All negotiations, approvals, and price changes are recorded in chat and reflected in the final invoice for full transparency.
Conclusion
The ExusTrans pricing system ensures fairness, transparency, and sustainability for customers, carriers, and the platform. By understanding the 20% commission structure and pricing logic, transport professionals can maximize profitability while maintaining clear and professional negotiations.
eXus Dev